Here are some of the most common questions we are asked at The Pink Bakery, Inc.

Hours of Operation

What days are you open and what are your hours?

Monday – Saturday

Open from 10am – 5pm for mix manufacturing


Placing Orders, Delivery, Shipping and Terms and Conditions

How far in advance do I need to place my order?

Since we have moved to offering baking mixes only available via direct shipment to your home, we advise you order your mixes 2 weeks before your event to avoid any shipping delays with the USPS.

Do you make custom cakes?

As of July 29, 2020 due to COVID-19, we stopped our custom baking option so we no longer make custom cakes or other desserts. We now offer our easy to make dessert baking mixes for your convenience! All you add is oil and water! Super EASY!!

I’m local, can I come to your kitchen to pick up my order?

Due to COVID-19 we are no longer meeting in person. We now ship directly to your home only. 

When will my package arrive if I have ordered the mixes?

We offer the USPS Priority Mail option. Most times your package will arrive in 2-3 business days. There have been delays in shipping so please make sure you order your mixes in enough time for your party! An email with a tracking number will be sent to you when your order ships. 



What are the Big 8 foods?

Researchers estimate 32 million Americans have food allergies ranging from mild to life-threatening. The Big 8 cause the most reactions. The Big 8 foods are: Eggs, Fin-fish, Milk, Peanuts, Shellfish, Soy, Tree Nuts and Wheat.

Do you use coconut, sesame, mustard, lupin, sulphur dioxide or celery in any of your mixes?

We do not. Although coconut is technically a drupe and not a nut, we still avoid it for all of our mixes. It along with the other Big 8 foods is not allowed in our facility. We are also sesame, mustard, lupin, sulphur dioxide and celery free.

What ingredients do you use in your mixes?

The ingredients are listed under each mix or dessert option in the shop on the website. We do not use any of the Big 8 foods derivatives in our mixes or desserts.

Why do you use organic, gluten free, Non-GMO, Fair Trade and responsibly sourced ingredients? 

We give you what we eat. Only the best ingredients for us equals, only the best ingredients for you! Our mixes are naturally vegan and we don’t use any artificial coloring. The certifications we look for when making  purchasing decisions, indicate to us that the ingredients are, 1) real food that has not been genetically modified and 2) has not gone through an inhumane process and there for will be broken down by the body and will not harm it.  We also care about the growing process our ingredients go through and the effect it has on the planet. Sustainable farming and fair trade are very important principles to us. We believe farmers should be paid fairly for the work that they do. We try to support by purchasing fair trade as much as possible.


Shelf Life and Maintenance

How long are the mixes good for?

Mixes are good for 9 months.

Can I refrigerate or freeze the desserts after I baked them?

The ideal storage solution is in an air tight container at a temperature of 66 degrees. We know this is not always possible, so the air tight will do. Freezing the desserts is an option. Bring to room temperature before eating. They will still taste amazing, but we find that they taste their best when they are stored at room temperature.


Other Information

What support organizations can you suggest to someone with food allergies?


Food Allergy Alliance of the MidSouth (FAAM)

FAAM’s mission is to provide food allergy support, education, advocacy & fellowship in Memphis, TN and surrounding areas to increase awareness and encourage individuals and families managing food allergies. It is free to join. Click here to visit FAAM’s website today!


Food Allergy Research & Education (FARE)

Food Allergy Research & Education (FARE) works on behalf of the 15 million Americans with food allergies, including all those at risk for life-threatening anaphylaxis. This potentially deadly disease affects 1 in 13 children in the United States – or roughly two in every classroom.

FARE’s mission is to improve the quality of life and the health of individuals with food allergies, and to provide them hope through the promise of new treatments. Click here to visit FARE’s website today!

Are there any books you recommend to someone with food allergies?

Wheat Belly by William Davis

Gut: The Inside Story of Our Body’s Most Underrated Organ by Giulia Enders

Healing the Gerson Way: Defeating Cancer and Other Chronic Diseases by Beata Bishop, Charlotte Gerson and Joanne Shwed

The Body Ecology Diet: Recovering Your Health and Rebuilding Your Immunity by Donna Gates and Linda Schatz